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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Arreaga

Carlos Arreaga

June 13, 2025

5  out of  5
rating by Carlos Arreaga
"Very nice with veronica y Daisy"
We responded:
"Thank you, Carlos, for sharing your positive experience with Veronica and Daisy. We're glad to hear they were able to assist you effectively. If you need anything else, feel free to reach out."
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Darren Davis

June 12, 2025

5  out of  5
rating by Darren Davis
"My agent Kevin Craig did a terrific job handling my new policy! He ansered all of my questions, provided necessay input and povided comfort in my decsions."
We responded:
"Darren, thank you so much for this great review and for your comments about Kevin. Welcome aboard, we are happy to have your business!- Kelly"
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Dennis Browner

June 10, 2025

5  out of  5
rating by Dennis Browner
"I insure a lot of things in a lot of states over a lot of time and can say that Kelly Richards is one of the very best out there!"
We responded:
"Thank you, Dennis, for your kind words and for trusting us with your insurance needs across multiple states. It's great to hear that you consider Kelly Richards among the best. We look forward to continuing to support you. Take care!"
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Patti Pereira

June 10, 2025

5  out of  5
rating by Patti Pereira
"Kelly was extremely efficient and thorough. She answered all of my questions and made me feel like I was in great hands."
We responded:
"Thank you, Patti, for your kind words and for sharing your experience. It's great to hear that we were able to assist you efficiently and thoroughly. We appreciate your feedback and look forward to serving you again."
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Caitlin Robinson

June 9, 2025

5  out of  5
rating by Caitlin Robinson
"Both Erin and David were great during an insurance issue."
We responded:
"Caitlin- we are so happy you got the help you needed and left a review for David and Erin's work! Thank you for your business! - Kelly"
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Rich Etzkorn

June 6, 2025

5  out of  5
rating by Rich Etzkorn
"Just moved to Naples. Kevin Craig in this office is excellent!"
We responded:
"Thank you, Rich, for your kind words and for choosing our office in Naples! We're thrilled to hear that Kevin has made a positive impression. If you need any assistance as you settle in, feel free to reach out."
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Maxine Rachelle

June 2, 2025

5  out of  5
rating by Maxine Rachelle
"Just had another great experience with Veronica. Always helpful and assured. Always helping with discounts. Highly recommend."
We responded:
"Thank you, Maxine, for sharing your experience with Veronica. We're glad to hear she was helpful and assured during your visit. Your recommendation means a lot to us."
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Ron Khosla

May 20, 2025

5  out of  5
rating by Ron Khosla
"Kevin was great! Very efficient, far better price than we were paying, patient, competent person. Grateful for the help!"
We responded:
"Thank you, Ron, for sharing your experience with us! We're glad to hear that Kevin was able to assist you efficiently and provide a better price. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Profile photo of Ginamarie Buzzeo

Ginamarie Buzzeo

May 10, 2025

5  out of  5
rating by Ginamarie Buzzeo
"Kevin is wonderful to deal with. Very helpful and very quick to respond to resolve any questions or issues I have. I am very happy I switched my auto insurance to State Farm. I saved over $150.00 dollars from my prior insurance company. Would highly recommend!"
We responded:
"Hi Ginamarie, we are so happy to have saved you money on your auto insurance, and that you got such good service from Kevin :) thank you so much for the review! - Kelly"
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Stephen Alderman

April 28, 2025

5  out of  5
rating by Stephen Alderman
"Kelly Richards State Farm office is phenomenal! Kevin Craig was amazing to work with. All of my questions were answered immediately and very professionally. Not to mention the savings on auto insurance were greatly appreciated. Thank you so much Kevin and Kelly Richards and the rest of the staff."
We responded:
"Stephen, thank you so much for the nice review! We are delighted to hear how happy you are with Kevin's service, and that we were able to save you money on your auto insurance. We are grateful for the opportunity to serve you! - Kelly"
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George Plotner

April 24, 2025

5  out of  5
rating by George Plotner
"Met Kevin Craig today at State Farm Insurance re. obtaining quotes for auto, home, and jewelry insurance. Kevin spent a good amount of time with me on the phone, obtained info from me re. policy requirements and provided quotes immediately. Kevin very knowledgeable and customer friendly. Highly recommend you give him a call."
We responded:
"George, thank you for the great review and your comments about our associate, Kevin. He really works to provide great service so we are glad that was noticed! We sincerely appreciate your business.- Kelly"
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Ann Olson

April 22, 2025

5  out of  5
rating by Ann Olson
"Very efficient, courteous, and quick to respond. A pleaure doing business with Kevin Craig."
We responded:
"Thank you, Ann, for your kind words and the excellent rating! We're thrilled to hear that Kevin provided you with efficient and courteous service. We look forward to continuing to serve your insurance needs."
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James Kline

April 9, 2025

5  out of  5
rating by James Kline
"I worked with Daisy who was extremely professional and other contacts were always helpful. They are always looking out for the customer."
We responded:
"Thank you, James! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
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Paul Danaher

April 7, 2025

5  out of  5
rating by Paul Danaher
"I just became a new customer. The process was extremely simple and their service and follow through was outstanding! I am very pleased with this agency."
We responded:
"Thank you so much for the fantastic review, Paul! It truly means the world to us to know that we made your experience a memorable one."
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Joseph Monastiero

April 1, 2025

5  out of  5
rating by Joseph Monastiero
"The team has been amazing and Kelly has just done a perfect job from start to finish!! They are always on top of requests and help right away! Oh!! and Sergio has been amazing as well!"
We responded:
"Thank you so much, Joseph, for your wonderful feedback! We're thrilled to hear that you had a great experience with Kelly and the team, including Sergio. We look forward to continuing to provide you with excellent service."
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Ricky Brenton

March 28, 2025

5  out of  5
rating by Ricky Brenton
"Kelly Richards has a nice group of competent agents and does her best to help you when you are in need. Ricky"
We responded:
"Thank you, Ricky, for your kind words and the perfect rating! We're thrilled to hear that you find our team competent and helpful. We're always here to assist you whenever you need us."
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Jake Tuyls

March 27, 2025

5  out of  5
rating by Jake Tuyls
"Veronica and Erin did an amazing job and made insuring my new vehicle a pain-free process."
We responded:
"Thank you, Jake, for your kind words! We're thrilled to hear that Veronica and Erin made the process smooth and easy for you. We appreciate your trust in us and look forward to assisting you in the future."
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Bob Perkins

March 26, 2025

5  out of  5
rating by Bob Perkins
"Lauren Gomez made the process of registering my car in Florida very easy. Whe was very professional, well-versed in insurance needs and a pleasure to work with!"
We responded:
"Thank you, Bob, for your fantastic feedback! We're delighted to know that Lauren made your car registration process in Florida seamless and enjoyable. We appreciate your trust in us and look forward to helping you with any future insurance needs."
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Thomas Youts

March 24, 2025

5  out of  5
rating by Thomas Youts
"I had been over paying for car insurance and their agent got me and my fiance great deal on car and life insurance. Thanks Kevin!"
We responded:
"Thank you, Thomas, for sharing your experience! We're thrilled to hear that Kevin was able to help you and your fiancé find a great deal on your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Julie Becerra

March 24, 2025

5  out of  5
rating by Julie Becerra
"Always efficient and pleasant. Glad I found this office."
We responded:
"Thanks so much Julie! We are also glad to be able to work with you!- Kelly"
Profile photo of Martha Susana Manrique Tabja

Martha Susana Manrique Tabja

March 21, 2025

5  out of  5
rating by Martha Susana Manrique Tabja
"Veronica assisted me, understood my needs perfectly., gave me best solution, fast and easy!!"
We responded:
"Hi Martha! Thank you for this 5 star review :). We are glad to have provided you with fast and easy service! - Kelly"
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Ronda K

March 20, 2025

5  out of  5
rating by Ronda K
"Daisy and other staff have all been top notch and extremely helpful! I called a few insurance companies, no one else was as nice, as informative and helpful!"
We responded:
"Ronda, we’re thrilled to hear that you had such a positive experience with our team! We pride ourselves on working together to provide outstanding service, and we appreciate your support! Thanks for choosin "
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Eddy Brioso

March 20, 2025

5  out of  5
rating by Eddy Brioso
"Even though I never bought insurance from this company, I have to say that Daisy Nino took care of me like a champ I had to recommend this company to anyone !! The reason adding my insurance is because I had to stay where I For another six months . She was awesome"
We responded:
"We appreciate you, Eddy! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Alexis Michel Angelo

March 20, 2025

5  out of  5
rating by Alexis Michel Angelo
"Erin is exceptional! Kelly is amazing! The entire team is magnificent! Truly appreciate each of them! The best of the best! They are professional, excellent, caring, above and beyond customer service! Very Happy with Kelly Richards State Farm, you will be too!"
We responded:
"Hi Alexis, thank you for your amazing review! We're delighted to hear about your positive experience with Erin, Kelly, and our team. Your support inspires us to keep delivering great service. If you need anything else, feel free to reach out. We look forward to serving you again!"
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Lorena Laines

March 18, 2025

5  out of  5
rating by Lorena Laines
"Soy cliente de State farm desde hace muchos años. La oficina de Kelly Richards siempre me han atendido con mucha amabilidad, eficiencia y siempre asegurándose que reciba el mejor servicio. Gracias Verónica por tu ayuda en mi nueva póliza de seguro de auto."
We responded:
"Gracias, Lorena, por tus amables palabras y por confiar en nosotros. Nos alegra que Verónica te haya asistido con tu nueva póliza de auto. Estamos aquí para ayudarte siempre. Saludos."