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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Madden

Thomas Madden

August 14, 2026

5  out of  5
rating by Thomas Madden
"Lauren is professional and knowledgeable. She listened to our concerns about our insurance. She took the information and put the quotes together. She got the quotes to us immediately. She did a great job explaining everything to us. She is very pleasant to work with. We are so glad we finally found a great agency to work with. Thomas and Marjorie Madden."
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Bruce Hatfield

August 14, 2026

5  out of  5
rating by Bruce Hatfield
"My first experience here doing business with State Farm and I am very impressed. The agent Kevin was great, very easy to talk to and provided me with rates saving me over $1000 a year Thank you, State Farm😎"
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Ana Beatriz Vega Diaz

August 12, 2026

5  out of  5
rating by Ana Beatriz Vega Diaz
"Agent was accurate, efficient, effective and patient."
We responded:
"Ana Beatriz, your feedback is such a great reflection of the service we aim to provide! Knowing our agent was able to assist you effectively while remaining patient and attentive means a lot. Thank you for sharing your experience and recognizing the care that went into helping you!"
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William Ownbey

August 9, 2026

5  out of  5
rating by William Ownbey
"I recently changed from another company to Kelly Richards State Farm office. Kevin handled everything with such ease it was amazing especially in today’s time. I was slow to change but once I did the rate was less than expected. Great job Kevin and staff in the office!"
We responded:
"Thank you, William, for your fantastic review! We’re delighted to hear about your positive experience with Kevin and our team. It’s wonderful to know we surpassed your expectations. We truly appreciate your trust in us and look forward to serving you again in the future."
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Joel

August 7, 2026

5  out of  5
rating by Joel
"Excellent Agent....Kevin Craig"
We responded:
"Hi Joel, we are happy to hear you received excellent service from Kevin, and we thank you for your business! Reach out with anything you might need from us- Kelly"
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Cathy Price

August 4, 2026

5  out of  5
rating by Cathy Price
"Lauren Gomez gave me better coverage at a lower price than my previous carrier who I have used for several years. She was quick and efficient. It took literally 10 minutes !"
We responded:
"It’s always rewarding to hear when we can help make insurance easier and more affordable! Cathy, we’re grateful Lauren was able to provide the guidance and support you needed while finding coverage that worked for you. Thank you for sharing your experience—we’re always here whenever you need us."
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Z Best

July 27, 2026

5  out of  5
rating by Z Best
"Melissa did a great job! Thank you for your help"
We responded:
"We're thrilled to hear that Melissa was able to assist you effectively! Remember, our team is always here to support you with any insurance needs or questions you may have. Thank you for your valuable feedback!"
Profile photo of Melissa Yabeta Barbery

Melissa Yabeta Barbery

July 16, 2026

5  out of  5
rating by Melissa Yabeta Barbery
"Excelente atención, Veronica Perez
Muchas gracias"
We responded:
"Gracias por tu comentario, Melissa. Nos alegra saber que Veronica Perez te brindó una excelente atención. Si necesitas ayuda con tus necesidades de seguro en el futuro, no dudes en contactarnos."
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Luisa Cabezas

July 15, 2026

5  out of  5
rating by Luisa Cabezas
"Siempre obtengo la mejor atencion con la mejor informacion
En general todo el personal de la oficina es muy agradable
Gracias al grupo humano y Gracias State Farm"
We responded:
"Gracias, Luisa, por compartir tu experiencia con nosotros. Nos alegra saber que recibes la mejor atención e información de nuestro equipo. Si en el futuro necesitas ayuda con tus necesidades de seguros, no dudes en contactarnos."
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Michael Richard

June 29, 2026

5  out of  5
rating by Michael Richard
"Kevin was awesome"
We responded:
"Thank you, Michael, for the 5-star review! We're glad to hear that Kevin provided you with awesome service. If you have any more questions or need assistance, feel free to reach out."
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Camille Milfort

June 26, 2026

5  out of  5
rating by Camille Milfort
"Great and fast service, very friendly and caring. My family is very happy with the quality of service Kelly has been provided. A++ provider"
We responded:
"We appreciate you taking the time to share this, Camille! Knowing your whole family feels well taken care of means everything to us. We'll be sure to pass your kind words along to Kelly."
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Glenn Sawtelle

June 23, 2026

5  out of  5
rating by Glenn Sawtelle
"I have used Allstate in this particular office in the past. I was always happy upon shopping my policy 6 months ago I found a better rate. Better rate doesn't always mean better coverage better service I found out. In a very brief phone discussion today Lauren educated me and made my new insurance purchase very easy. I thought I was going to have a big chore today change in companies, but I did not Lauren did a very nice job I compliment her"
We responded:
"Thank you, Glenn, for sharing your experience with us. We're glad Lauren could assist you in making your insurance transition smooth and informative. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Al Landers

Al Landers

June 23, 2026

5  out of  5
rating by Al Landers
"Veronica was very knowledgeable. She was able to make the change I needed on my renters insurance policy."
We responded:
"We’re grateful for your feedback, Al! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
"
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James Skuggedal

June 20, 2026

5  out of  5
rating by James Skuggedal
"Kelly did a great job saving me money on my insurance"
We responded:
"Thank you very much, James! We’re truly glad to hear that Kelly was able to assist you in saving money on your insurance. Your feedback is greatly appreciated, and please know that we are always here to help you whenever you need any assistance or support."
Profile photo of Hector

Hector

June 19, 2026

5  out of  5
rating by Hector
"I had a wonderful experience getting a quote from Lauren Sanchez, she was very friendly, patience, and knowledgeable. Great customer service, she answered all my questions and concerns. If you are in need of car insurance, give them a call, you will be pleased with their customer service!!!"
We responded:
"Hector, thank you for your thoughtful review! We're delighted that Lauren's professionalism and knowledge helped make your experience a positive one. Your recommendation means a great deal to our team."
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Francesca Cirillo

June 12, 2026

5  out of  5
rating by Francesca Cirillo
"Very helpful"
We responded:
"Thank you, Francesca, for your feedback. We're glad to hear you found our service helpful. If you have any more questions or need assistance, feel free to reach out anytime."
Profile photo of Kevin Santiago

Kevin Santiago

June 12, 2026

5  out of  5
rating by Kevin Santiago
"Lauren Gomez was amazing to work with! She made purchasing my auto insurance an absolute breeze. She was incredibly professional, efficient, and did everything over the phone in record time. Highly recommend her office!"
We responded:
"Thank you, Kevin, for sharing your experience with Lauren Gomez! It's great to hear that she made the process of purchasing your auto insurance so smooth and efficient. We appreciate your recommendation and look forward to assisting you in the future."
Profile photo of Frances Jones

Frances Jones

June 10, 2026

5  out of  5
rating by Frances Jones
"Thanking Daisy for great service in obtaining auto insurance."
We responded:
"Frances, we are so happy Daisy could help you with your auto insurance. Welcome to State Farm, Kelly Richards agency! - Kelly"
Profile photo of Constance Komarck

Constance Komarck

June 10, 2026

5  out of  5
rating by Constance Komarck
"We’ve been with State Farm for many years, they are a quality company and we get great rates…"
We responded:
"Thank you for your loyalty and for sharing your experience with us. It's wonderful to hear that you've found satisfaction in our service and rates over the years. Your trust in our agency inspires us to strive for excellence every day!"
Profile photo of Khurrem Gold

Khurrem Gold

June 4, 2026

5  out of  5
rating by Khurrem Gold
"Absolutely wonderful customer service from Melissa! She never rushed me or pressured me to increase my auto or rental plans. She explained everything in simple terms, was a great listener, and made me feel confident in my coverage. I can’t recommend her enough. Thank you!"
We responded:
"Thank you for sharing your experience with Melissa! We're glad to hear that she took the time to explain everything clearly and made you feel confident in your coverage. Your recommendation means a lot to us."
Profile photo of Suzanne Djusberg

Suzanne Djusberg

June 4, 2026

5  out of  5
rating by Suzanne Djusberg
"Great customer service!!! Kelly and her team are available and very helpful in finding the right insurance for my needs. I truly appreciate them."
We responded:
"Thank you, Suzanne, for your kind words! We're glad to hear that Kelly and the team were able to assist you in finding the right insurance. Your appreciation means a lot to us."
Profile photo of Brennan Schmitz

Brennan Schmitz

June 2, 2026

5  out of  5
rating by Brennan Schmitz
"Lauren and Kelly made getting car insurance incredibly easy. They were friendly, knowledgeable, and took the time to answer all my questions. The whole process was smooth, and they helped me find the right coverage at a great value. I highly recommend them to anyone looking for excellent service from State Farm!"
We responded:
"Thank you, Brennan, for sharing your experience with us! We're glad Lauren and our team could make the process of getting car insurance smooth and informative for you. Your recommendation means a lot, and we're here whenever you need assistance."
Profile photo of Kelly Grannan

Kelly Grannan

May 31, 2026

5  out of  5
rating by Kelly Grannan
"Quick response. Good auto insurance policy prices"
We responded:
"Thank you, Kelly, for your review! We're happy to hear you received a quick response and found our auto insurance rates competitive. We appreciate the opportunity to earn your business and are here whenever you need assistance."
Profile photo of Chuck Rupertus

Chuck Rupertus

May 26, 2026

5  out of  5
rating by Chuck Rupertus
"Could not have asked for a better experience acquiring auto and homeowners insurance Kevin Craig was awesome."
We responded:
"Thank you, Chuck, for sharing your experience with us. We're glad to hear that Kevin Craig made acquiring your auto and homeowners insurance a great experience. We appreciate your feedback and your trust in our agency!"
Profile photo of Christine Sanders

Christine Sanders

May 16, 2026

5  out of  5
rating by Christine Sanders
"Just switched my auto insurance from Progressive to State Farm. Im so glad I did. Kevin Craig was the agent I talked to and made the switch quick and easy. He was very professional and informative. He walked me through everything and answered all my questions. I would highly recommend Kelly Richards State Farm and Kevin was the best."
We responded:
"Christine, thank you for your kind review. We’re delighted to hear Kevin helped make your transition to State Farm smooth, informative, and comfortable from start to finish. Your recommendation and support truly mean a lot to us."