State Farm® Insurance Agent Kelly Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Richard
June 29, 2026
5
out of
5
rating by Michael Richard
"Kevin was awesome"
We responded:
"Thank you, Michael, for the 5-star review! We're glad to hear that Kevin provided you with awesome service. If you have any more questions or need assistance, feel free to reach out."
Camille Milfort
June 26, 2026
5
out of
5
rating by Camille Milfort
"Great and fast service, very friendly and caring. My family is very happy with the quality of service Kelly has been provided. A++ provider"
We responded:
"We appreciate you taking the time to share this, Camille! Knowing your whole family feels well taken care of means everything to us. We'll be sure to pass your kind words along to Kelly."
Glenn Sawtelle
June 23, 2026
5
out of
5
rating by Glenn Sawtelle
"I have used Allstate in this particular office in the past. I was always happy upon shopping my policy 6 months ago I found a better rate. Better rate doesn't always mean better coverage better service I found out. In a very brief phone discussion today Lauren educated me and made my new insurance purchase very easy. I thought I was going to have a big chore today change in companies, but I did not Lauren did a very nice job I compliment her"
We responded:
"Thank you, Glenn, for sharing your experience with us. We're glad Lauren could assist you in making your insurance transition smooth and informative. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Al Landers
June 23, 2026
5
out of
5
rating by Al Landers
"Veronica was very knowledgeable. She was able to make the change I needed on my renters insurance policy."
We responded:
"We’re grateful for your feedback, Al! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
"
James Skuggedal
June 20, 2026
5
out of
5
rating by James Skuggedal
"Kelly did a great job saving me money on my insurance"
We responded:
"Thank you very much, James! We’re truly glad to hear that Kelly was able to assist you in saving money on your insurance. Your feedback is greatly appreciated, and please know that we are always here to help you whenever you need any assistance or support."
Hector
June 19, 2026
5
out of
5
rating by Hector
"I had a wonderful experience getting a quote from Lauren Sanchez, she was very friendly, patience, and knowledgeable. Great customer service, she answered all my questions and concerns. If you are in need of car insurance, give them a call, you will be pleased with their customer service!!!"
We responded:
"Hector, thank you for your thoughtful review! We're delighted that Lauren's professionalism and knowledge helped make your experience a positive one. Your recommendation means a great deal to our team."
Francesca Cirillo
June 12, 2026
5
out of
5
rating by Francesca Cirillo
"Very helpful"
We responded:
"Thank you, Francesca, for your feedback. We're glad to hear you found our service helpful. If you have any more questions or need assistance, feel free to reach out anytime."
Kevin Santiago
June 12, 2026
5
out of
5
rating by Kevin Santiago
"Lauren Gomez was amazing to work with! She made purchasing my auto insurance an absolute breeze. She was incredibly professional, efficient, and did everything over the phone in record time. Highly recommend her office!"
We responded:
"Thank you, Kevin, for sharing your experience with Lauren Gomez! It's great to hear that she made the process of purchasing your auto insurance so smooth and efficient. We appreciate your recommendation and look forward to assisting you in the future."
Frances Jones
June 10, 2026
5
out of
5
rating by Frances Jones
"Thanking Daisy for great service in obtaining auto insurance."
We responded:
"Frances, we are so happy Daisy could help you with your auto insurance. Welcome to State Farm, Kelly Richards agency! - Kelly"
Constance Komarck
June 10, 2026
5
out of
5
rating by Constance Komarck
"We’ve been with State Farm for many years, they are a quality company and we get great rates…"
We responded:
"Thank you for your loyalty and for sharing your experience with us. It's wonderful to hear that you've found satisfaction in our service and rates over the years. Your trust in our agency inspires us to strive for excellence every day!"
Khurrem Gold
June 4, 2026
5
out of
5
rating by Khurrem Gold
"Absolutely wonderful customer service from Melissa! She never rushed me or pressured me to increase my auto or rental plans. She explained everything in simple terms, was a great listener, and made me feel confident in my coverage. I can’t recommend her enough. Thank you!"
We responded:
"Thank you for sharing your experience with Melissa! We're glad to hear that she took the time to explain everything clearly and made you feel confident in your coverage. Your recommendation means a lot to us."
Suzanne Djusberg
June 4, 2026
5
out of
5
rating by Suzanne Djusberg
"Great customer service!!! Kelly and her team are available and very helpful in finding the right insurance for my needs. I truly appreciate them."
We responded:
"Thank you, Suzanne, for your kind words! We're glad to hear that Kelly and the team were able to assist you in finding the right insurance. Your appreciation means a lot to us."
Brennan Schmitz
June 2, 2026
5
out of
5
rating by Brennan Schmitz
"Lauren and Kelly made getting car insurance incredibly easy. They were friendly, knowledgeable, and took the time to answer all my questions. The whole process was smooth, and they helped me find the right coverage at a great value. I highly recommend them to anyone looking for excellent service from State Farm!"
We responded:
"Thank you, Brennan, for sharing your experience with us! We're glad Lauren and our team could make the process of getting car insurance smooth and informative for you. Your recommendation means a lot, and we're here whenever you need assistance."
Kelly Grannan
May 31, 2026
5
out of
5
rating by Kelly Grannan
"Quick response. Good auto insurance policy prices"
We responded:
"Thank you, Kelly, for your review! We're happy to hear you received a quick response and found our auto insurance rates competitive. We appreciate the opportunity to earn your business and are here whenever you need assistance."
Chuck Rupertus
May 26, 2026
5
out of
5
rating by Chuck Rupertus
"Could not have asked for a better experience acquiring auto and homeowners insurance Kevin Craig was awesome."
We responded:
"Thank you, Chuck, for sharing your experience with us. We're glad to hear that Kevin Craig made acquiring your auto and homeowners insurance a great experience. We appreciate your feedback and your trust in our agency!"
Christine Sanders
May 16, 2026
5
out of
5
rating by Christine Sanders
"Just switched my auto insurance from Progressive to State Farm. Im so glad I did. Kevin Craig was the agent I talked to and made the switch quick and easy. He was very professional and informative. He walked me through everything and answered all my questions. I would highly recommend Kelly Richards State Farm and Kevin was the best."
We responded:
"Christine, thank you for your kind review. We’re delighted to hear Kevin helped make your transition to State Farm smooth, informative, and comfortable from start to finish. Your recommendation and support truly mean a lot to us."
J B
May 14, 2026
5
out of
5
rating by J B
"Sergio is knowledgeable, professional and personable. Highly recommended!!"
We responded:
"Thank you for your kind words about Sergio. We're glad to hear that his knowledge and professionalism made a positive impact. Your recommendation means a lot to us. "
Sue S
May 5, 2026
5
out of
5
rating by Sue S
"Great service, great pricing on auto insurance."
We responded:
"Thank you, Sue, for your feedback! We're glad to hear that you found our service and auto insurance pricing to your satisfaction. If you need anything else, feel free to reach out."
Michelle Hall
April 29, 2026
5
out of
5
rating by Michelle Hall
"Veronica Perez was absolutely wonderful! She was kind, professional, and incredibly helpful throughout the entire process. She took the time to explain everything thoroughly, answered all of my questions, and made what could have been a stressful experience feel easy and seamless. Her warm personality and attention to detail truly stood out. I genuinely enjoyed working with her and am so happy I chose State Farm. Veronica is a true asset to the team, and I would highly recommend her to anyone looking for outstanding service."
We responded:
"Thank you, Michelle, for sharing your experience with Veronica. It's great to hear how her professionalism and warm personality made the process smooth for you. We appreciate your recommendation and are glad you chose State Farm."
Jeffrey Throesch
April 28, 2026
5
out of
5
rating by Jeffrey Throesch
"Kelly is very professional and very helpful with cancelling the the previous policy ."
We responded:
"Thank you, Jeffrey, for your feedback. I'm glad to hear that Kelly was professional and helpful with your policy cancellation. We appreciate your support!"
Linda Adler
April 3, 2026
5
out of
5
rating by Linda Adler
"We spoke with Kevin Craig and he was very helpful and professional. He provided us a fair quote and we went with him. I highly recommend him for Auto Insurance"
We responded:
"Hello Linda, and thank you so much for this review! Welcome to State Farm. We sincerely appreciate your comments about our associate, Kevin! Thank you for your business. - Kelly"
Pat White
March 12, 2026
5
out of
5
rating by Pat White
"These guys are great! Honest, straightforward and no nonsense. Just a great rate on our auto policies. (Basically cut our premiums in half for the same level of coverage as we had with the previous carrier.) Kevin handled everything quickly, efficiently and professionally.
This is a woman owned company and I think that's a key reason they earned our business!"
We responded:
"Hi Pat, welcome to the Kelly Richards State Farm Team. We are so happy to have earned your business and saved you money! Thank you for this review and your comments about Kevin. We appreciate you! - Kelly"
Yunet Garcia
March 9, 2026
5
out of
5
rating by Yunet Garcia
"Muy buen trato , explican muy bien
Me atendio Veronica Perez 100% recomendada."
We responded:
"Hi Yunet, thank you so much for this review and recommendation! We are so glad Veronica was able to assist you with your insurance needs. Thank you for your business! - Kelly"
Susan
March 4, 2026
5
out of
5
rating by Susan
"Melissa was awesome to work with!! Great pricing and very professional!!"
We responded:
"Susan, that you so much for this great review! We appreciate your comment about our associate, Melissa and are so happy to have been able to help you. - Kelly"
First Seguleh
March 3, 2026
5
out of
5
rating by First Seguleh
"Kevin, is very professional and helpful. Buying car insurance has never been so easy! He informs you of what is available and proceeds to help you choose what is best for you."
We responded:
"Thank you for your feedback! We're glad to hear that Kevin made the process of buying car insurance easy and informative for you. If you have any more questions or need further assistance, feel free to reach out. "